Custom Rubber Ducks FAQ

We accept multiple secure payment methods, including Alibaba Trade Assurance, PayPal, bank transfer (T/T), and other supported platforms.

We offer various shipping options, including air freight, sea freight, express delivery (DHL, FedEx, UPS), and door-to-door DDP services.

We support Alibaba.com, Made-in-China, Amazon, Shopify, and direct B2B transactions.

We are based in Zhejiang, China, start from 2019, sell to North America (50.00%), Northern Europe (20.00%), Southeast Asia (10.00%), South America (10.00%), Africa (5.00%), Eastern Europe (2.00%), Mid East (2.00%), Central America (1.00%). There are total about 11-50 people in our office.

We provide a professional procedure of one-stop custom service, including development, design, mould making, sample prototyping, mass production, and fast delivery. We can also assist you in developing new products and make samples as demanded, according to your ideas, sketches, and 3D drawing. OEM & ODM is welcomed, as well as slight modifications like logo printing, colour personalizing, etc.

Our products are fully inspected by workers during the production process, followed by QC random inspections and documentation. Every new product will be sent to SGS for testing. The Chinese government will also conduct random inspections to inspect the quality very strictly.

We have our own designed products and can provide small quantities wholesale. We can accept small quantity customized orders. We can provide customers with HD pictures on white background. We can ship to FBA warehouse.

Yes, our factories and suppliers respond quickly and actively cooperate with customers' delivery dates. Normally, we arrange the delivery plan to deliver on time. For gift orders or special orders with a very urgent delivery date, we will expeditiously process them to help customers deliver them within the required time. We have a wealth of experience in handling urgent orders for brand customers.

All our products are made of eco friendly safe material in compliance with global toys safety standards, such as EN71, REACH, ROHS, ASTM, CPSIA, CA65, etc. Plus, we got our inspection department where the products must pass strict tests before they enter the warehouse. Meanwhile, the inspection of our factory and goods by clients in person is alright.

We got significant advantages in 5 aspects:
• Rich tech accumulation from OEM for well-known brands
• One-stop customization, saving you time & effort
• Rational pricing, help you catch business opportunity
• Excellent R&D department, powerful production capability
• Thoughtful solutions by our after-sales team on any issues